Delivery Logistics & Guidelines
How we package, carry, and deliver freshness to your doorstep in minutes.
Delivery Options
- Deliver ASAP: For immediate celebrations, our runners deliver within 30 to 60 minutes.
- Scheduled Delivery: Pre-book time slots (e.g. 10:00 AM - 12:00 PM) for event planning.
- Midnight Surprise: Special slots from 9:00 PM to 11:59 PM to surprise your loved ones.
Fees & Surcharges
- Free Shipping: All order values above ₹799 qualify for free shipping automatically.
- Standard Surcharge: Orders under ₹799 carry a flat delivery runner charge of ₹49.
- No Hidden Surcharges: Rain, holiday, or surge charges are completely absorbed by us.
Discreet Packing Promise
We respect your boundaries. All adult-wellness category shipments are packed in heavy plain cardboard boxes with unbranded receiver coordinates. The label mentions “VM Logistics,” keeping your order confidential.
Fulfillment Hubs
We operate multiple localized dark kitchens and temperature-controlled florist hubs to ensure that cakes don't melt and flowers stay fresh during transit.